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Important Update Regarding Surcharge Pricing Program for New York State Merchants

Important Update Regarding Our Surcharge Pricing Program for New York State Merchants.

Dear ISO Partners,

New York State has passed legislation impacting any merchant who assesses a credit card surcharge. The legislation mandates that all New York merchants that surcharge customers must display the maximum price that a consumer may pay for a product, regardless of payment method.

This means the displayed price of goods and services MUST be the higher/card price for all New Your merchants.

This legislation has gone into effect Sunday, February 11th, 2024.

Official New York State Credit Card Surcharge Guidance & Violations

The Department of State Consumer Protection released official guidelines and violation examples for New York merchants participating in a surcharge program.

“Starting February 11, 2024, there is new guidance for New York State businesses when charging an additional fee to customers paying with a credit card…A business has the option of passing along the actual cost of credit card processing fees as a surcharge to customers, but they must be transparent by displaying the highest total price (excluding sales tax).” – The Department of State Consumer Protection.

Click on the buttons below to view the guidelines and violation examples. Use these PDFs to ensure your New York surcharge merchants are compliant.

Please be sure to make your New York merchants aware of this update. A link to the New York State Senate’s Surcharge ruling can be found here.

If you have any questions or concerns about this change, please contact our compliance team at They are ready to provide guidance and assistance.

Thank you for your prompt attention to this matter. We appreciate your cooperation and ongoing partnership.